“What I learned from my experience in the military is that I really want to help people,” explains Bibi. She spent 11 years in the Army, serving in Iraq and on the ground in New York City following the 9/11 terrorist attacks.
“Looking back, I can’t believe I did some of that,” Bibi says upon reflecting on the many months of search and rescue efforts, security and funerals she attended as a member of the honor guard.
After completing her service, Bibi pursued her passion for helping others as a social worker.
“Many of our neighbors don’t have the education, transportation or even food they need,” says Bibi.
As a Second Harvest Food Bank Benefits Connection specialist, Bibi ensures that her neighbors, including military families and fellow veterans, can access the programs and benefits they need to create a better, brighter future through the SNAP program.
SNAP helps individuals, seniors and children access nutritious foods at local retailers at a dramatically higher rate than the charitable food system. For every meal distributed by food banks like Second Harvest, SNAP provides nine.
Each week, Bibi visits different community centers, food pantries and health clinics to meet face-to-face with aging seniors and neighbors experiencing homelessness. She also meets fellow veterans at VA clinics. She shares information about SNAP benefits, assists with the application process, and conducts the required interview. Afterward, she provides referrals to other resources, like housing and medical services.
“When you join the military, you form a bond – a camaraderie – with your team members. You do whatever you can to look out for each other,” says Bibi. That sentiment guides her work every day.
“For me, being able to assist other veterans who are facing mental health, PTSD, anxiety, and other concerns is an honor. I’m helping my brothers and sisters and relieving stress in their lives.”
